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TERMS AND CONDITIONS


Terms and Conditions

Welcome to Aurum Skincare Uganda

These terms and conditions outline the rules and regulations for the use of Aurum Skincare Uganda's website and services. By accessing this website or purchasing from us, you accept these terms and conditions in full. If you disagree with any part, please refrain from using our website.

1. General Information

  • Business Name: Aurum Skincare Uganda
  • Location: Christo Plaza Level One (Next to Total Kisasi), Bukoto-Kisasi Road
  • Contact Number: +256-768-767-747
  • Email Address: info@aurumskincare.ug

2. Products and Services

  • Aurum Skincare Uganda offers a range of skincare products available for purchase online and in-store.
  • All product descriptions, images, and pricing are accurate to the best of our knowledge. We reserve the right to correct errors or inaccuracies.

3. Ordering and Payment

  • Orders can be placed online through our website or in-store.
  • Payment methods accepted include cash, Mobile Money, credit/debit cards, and bank transfers.
  • Full payment is required at the time of purchase to confirm your order.
  • All transactions are secure, and customer information is protected.

4. Shipping and Delivery

  • We deliver within Uganda. Delivery timelines and fees will be communicated at checkout.
  • Customers are responsible for providing accurate delivery addresses. Aurum Skincare Uganda will not be held liable for delays or lost packages due to incorrect information.

5. Returns and Refunds

  • Returns are accepted within 5 days of purchase for unopened and unused products in their original packaging.
  • Refunds will be processed within 5 business days after the return is approved.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

6. Use of Website

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • Users must not engage in harmful activities such as transmitting viruses or using bots to interfere with website operations.

7. Privacy Policy

  • We are committed to protecting your privacy. Personal information collected during transactions is used solely for processing orders and providing customer support.
  • Aurum Skincare Uganda does not share customer information with third parties unless required by law.

8. Limitation of Liability

  • Aurum Skincare Uganda is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
  • Our liability is limited to the amount paid for the product or service in question.

9. Changes to Terms and Conditions

  • Aurum Skincare Uganda reserves the right to update or modify these terms and conditions at any time without prior notice.
  • Continued use of our website or services constitutes acceptance of the revised terms.

10. Governing Law

  • These terms and conditions are governed by the laws of Uganda. Any disputes will be subject to the jurisdiction of Ugandan courts.

Contact Us For any questions or concerns, please contact us at:

Thank you for choosing Aurum Skincare Uganda. We look forward to serving you!